LIMBIC-CENC Call Center Staff Bio
Yasmonia Mack, MDA
LIMBIC-CENC
Yasmonia Mack is a Clinical Program Manager at LIMBIC CENC. She oversees operational excellence for the PLS remote data collection within the Call Center. Her key areas of focus include data collection operations and reporting; supervision, quality control and training; as well as development of survey procedures, instrumentation, and preparing project materials. Ms. Mack joined LIMBIC-CENC in 2019. Before joining the LIMBIC CENC team, Ms. Mack served as a Lead Research Assistant on a NIH, and DOD project adapting and improving internal processes and strategies for community based participatory research.
Santia Ramos
LIMBIC-CENC
Santia Ramos is a Clinical Research Supervisor at LIMBIC CENC Call Center. Santia earned a Bachelors of Science in Health Sciences at James Madison University. She is a recent addition to the team as of April 2023 with a background in medical equipment sales and leadership. Oversees remote data collection within the Call Center. Primary tasks include supervision, auditing research assistants, and being a liaison between the Call Center and Site locations. Santia uses her positive attitude and organizational skills to motivate her team to work hard and succeed. Santia is new to the Richmond, Virginia area and loves to crochet and garden outside of work.
Avani Hariprashad
LIMBIC-CENC
Avani has earned both a BS in Biology and BIS Health Psychology and Spanish Translation from Virginia Commonwealth University. Avani is a Clinical Research Assistant at LIMBIC CENC. She administers research tests to veterans for the telephone portion of the study.